This review is from : Melissa & Doug Deluxe Standing Easel & Companion Supply Set Bundle
Melissa & Doug's Deluxe Standing Easel . My daughter received this easel for her 2nd birthday and she loves it. She loves erasing the chalk and dry erase marker off the boards. We have had hours of fun already. Would recommend it to anyone.
Melissa & Doug's Deluxe Standing Easel . My daughter received this easel for her 2nd birthday and she loves it. She loves erasing the chalk and dry erase marker off the boards. We have had hours of fun already. Would recommend it to anyone.
Melissa & Doug Deluxe Standing Easel & Companion Supply Set Bundle Reviews
easel is good but ... . the easel is fine, the kids love the marker board. BUT, i ordered the package including the paints and the containers and all the art supplies along with it. I did not receive the art supplies, christmas has come and gone. Baby Age say they sent it, but i have not received it. I'm still trying to get this figured out on the phone, which we all know takes forever. And who has spare time to wait on the phone? I'm not that pleased and I hope they send the art supplies that go with it soon.
easel is good but ... . the easel is fine, the kids love the marker board. BUT, i ordered the package including the paints and the containers and all the art supplies along with it. I did not receive the art supplies, christmas has come and gone. Baby Age say they sent it, but i have not received it. I'm still trying to get this figured out on the phone, which we all know takes forever. And who has spare time to wait on the phone? I'm not that pleased and I hope they send the art supplies that go with it soon.
Melissa & Doug Deluxe Standing Easel & Companion Supply Set Bundle Opinions
Great item....when I finally received all the pieces..rude customer representative soured the deal... . I have purchased many Melissa & Doug products for my grandchildren. This year, I ordered 2 of these easels: one shipped directly to an out-of-state granddaughter; the second for another granddaughter who would be at my house Christmas Day.
Grandpa and I began assembling the big "Santa-type" gifts Christmas Eve at 6:00 pm. We had completed 2 race track-train sets and table and chairs when Grandpa opened the easel box. We found no "hardware" and no clips in the box-this meant there would be "no assembly" tonight. Five grandchildren were expected Christmas morning and ALL five were to have a big gift under the tree!
I placed a call to the number at Melissa & Doug and left a message about the incomplete merchandise and my disappointment. Now I needed to find a store open to purchase a different "big" present for my granddaughter.
Granted, I should not have waited until the 11th hour to open and assemble. My past purchase history with Melissa & Doug have been flawless: their merchadise superior. I never expected anything less.
Christmas morning things were fine. "Santa" left a note on the unassembled box that an elf left the nuts and bolts and they would be mailed in 2 weeks. This was satisfactory to her.
Telephone communication began, and on Thursday January 10th, the package arrived. I opened it immediately and ALL the bolts, washers and screws were accounted for but not the "4 colorful clips". I called the Melissa & Doug store. I was not happy that the toy was still incomplete. The representative stated that the clips would be sent out. I remarked that my granddaughter would have to wait another 2 weeks for this Christmas gift and would I be compensated (I was thinking they could at least send an extra roll of paper for our trouble). I was told that "oh she can use it without the clips" and that it wasn't the fault of Melissa & Doug, but the vendor. She became very rude when I stated that the fault is with whomever forgot to pack the box with ALL parts.
This was the wrong attitude to take with a customer. I bought a new, deluxe set (not second-hand or as is) and I paid retail (not reduced, discount or clearance price). I paid, and I expect to get what I paid for when I receive the merchandise -not piece by piece, week by week. THIS WAS AN INCONVENIENCE-having to run around to buy a replacement gift on Christmas Eve, to make an excuse as to why the easel was not ready for her to take home, multiple phone calls had to be made and now I was told I had to wait again!
One mistake, I can overlook...but the second mistake accompanied with rudeness from the Melissa & Doug representative means it will be a cold day at the equator before I buy a product from this company again.
Great item....when I finally received all the pieces..rude customer representative soured the deal... . I have purchased many Melissa & Doug products for my grandchildren. This year, I ordered 2 of these easels: one shipped directly to an out-of-state granddaughter; the second for another granddaughter who would be at my house Christmas Day.
Grandpa and I began assembling the big "Santa-type" gifts Christmas Eve at 6:00 pm. We had completed 2 race track-train sets and table and chairs when Grandpa opened the easel box. We found no "hardware" and no clips in the box-this meant there would be "no assembly" tonight. Five grandchildren were expected Christmas morning and ALL five were to have a big gift under the tree!
I placed a call to the number at Melissa & Doug and left a message about the incomplete merchandise and my disappointment. Now I needed to find a store open to purchase a different "big" present for my granddaughter.
Granted, I should not have waited until the 11th hour to open and assemble. My past purchase history with Melissa & Doug have been flawless: their merchadise superior. I never expected anything less.
Christmas morning things were fine. "Santa" left a note on the unassembled box that an elf left the nuts and bolts and they would be mailed in 2 weeks. This was satisfactory to her.
Telephone communication began, and on Thursday January 10th, the package arrived. I opened it immediately and ALL the bolts, washers and screws were accounted for but not the "4 colorful clips". I called the Melissa & Doug store. I was not happy that the toy was still incomplete. The representative stated that the clips would be sent out. I remarked that my granddaughter would have to wait another 2 weeks for this Christmas gift and would I be compensated (I was thinking they could at least send an extra roll of paper for our trouble). I was told that "oh she can use it without the clips" and that it wasn't the fault of Melissa & Doug, but the vendor. She became very rude when I stated that the fault is with whomever forgot to pack the box with ALL parts.
This was the wrong attitude to take with a customer. I bought a new, deluxe set (not second-hand or as is) and I paid retail (not reduced, discount or clearance price). I paid, and I expect to get what I paid for when I receive the merchandise -not piece by piece, week by week. THIS WAS AN INCONVENIENCE-having to run around to buy a replacement gift on Christmas Eve, to make an excuse as to why the easel was not ready for her to take home, multiple phone calls had to be made and now I was told I had to wait again!
One mistake, I can overlook...but the second mistake accompanied with rudeness from the Melissa & Doug representative means it will be a cold day at the equator before I buy a product from this company again.
very pleased . easel was a gift for a six year old girl. she loves it and uses it very often. helps with creativity. very well made and as the picture and description stated.
Amazing! . I love this Easel! I bought one for my one year old godson and a girlfriend's two year old daughter.
Would love to rate the toy but damaged . **update 2: I still have not received the replacement easel shipped directly from Mellisa and Doug. Nor has the shipper responded to my recent emails. I am hoping to hear from them in the next 24 hours, but if I do not, I will file a claim through amazon. I wish there was an option to rate product and seller in one quick glace rating system. I had high hopes based on their quick response the first two times, but with no product and no response I am starting to lose my patients and would prefer a full refund so I can buy my kids a replacement VERY BELATED Christmas gift.****update:the shipper has already been back in touch with me and sending replacement directly from mellisa and doug. Will update again when package received and easel put together**I love Melissa and Doug products and have been eying the deluxe standing easel for some time. It being Christmas, we decided it was time to save up and buy them this set along with the companion supply bundle set.Initially we were going to build and set it up for them to see on Christmas day, but decided to wrap it instead. Today the children asked to paint so I decided to put it together.The first thing to note is that the product was shipped it its own box without any exterior packaging. This concerned me a little but the box itself looked undamaged when we received it so I still had high hopes. Then I made the mistake of starting to actually put the pieces together and here is what I saw...1. The first thing I noticed was that one of the brackets on the upper legs was bent. While slightly disappointed, because who wants damaged goods when they pay good money, but it was still usable, so I continued to put on the lower legs which leads to issue two.
2. One of the legs does not match the rest of the legs. In fact it looks like a replacement part. The wood is not smooth (bumpy and rough), it is not the same color as the other pieces, and has a different grain. I even wonder if it is the same type of wood, but I am not a wood expert so that I am not sure of.
3. Then it was time to put on the leg braces. The first brace was fine. The second was a repaired piece. You can see where it was damaged, fixed, and repainted. If I wanted to order a used easel I would have purchased this from craigslist. But this isn't even the worse part.
4. The easel, though now obviously not a brand new product, was still usable, so I was going to dismiss it all just to make the kids happy, but when I removed the chalk board and the dry erase board from the box, both had one corner broken off. Broken off enough that there was no longer a hole to screw in the screw.Now the easel is just taking up space in my living room, as it is unusable. I have two young children who are extremely disappointed, and I am a bit upset myself. I paid good money for this product. It seems pointless to mail the product back as there are so many damaged pieces (don't want some other unlucky person to get "repaired" or unsightly "replacement" pieces, but I am not even sure I want a replacement. I might as well get a refund and buy something locally.I am not sure if this was an error on the part of Melissa and Doug, or if the shipper made a poor judgement call and added non-original/repaired parts. All I know is this is not acceptable.To be fair, the product itself, if nothing was damaged or it had its original parts, would have been a solid piece along with easy directions. This has really left a sour taste in my mouth, but I have emailed the shipper and am hoping they will either fully refund me or send me an entirely new set with "original" and not "like new" pieces. I will update this review once I have some feedback from the seller. I can say that the last time I emailed them (when I first received the package) about my concern of the missing companion set, they emailed be back the same day to inform me they were in the box so I am hopeful they will respond to my email quickly.
2. One of the legs does not match the rest of the legs. In fact it looks like a replacement part. The wood is not smooth (bumpy and rough), it is not the same color as the other pieces, and has a different grain. I even wonder if it is the same type of wood, but I am not a wood expert so that I am not sure of.
3. Then it was time to put on the leg braces. The first brace was fine. The second was a repaired piece. You can see where it was damaged, fixed, and repainted. If I wanted to order a used easel I would have purchased this from craigslist. But this isn't even the worse part.
4. The easel, though now obviously not a brand new product, was still usable, so I was going to dismiss it all just to make the kids happy, but when I removed the chalk board and the dry erase board from the box, both had one corner broken off. Broken off enough that there was no longer a hole to screw in the screw.Now the easel is just taking up space in my living room, as it is unusable. I have two young children who are extremely disappointed, and I am a bit upset myself. I paid good money for this product. It seems pointless to mail the product back as there are so many damaged pieces (don't want some other unlucky person to get "repaired" or unsightly "replacement" pieces, but I am not even sure I want a replacement. I might as well get a refund and buy something locally.I am not sure if this was an error on the part of Melissa and Doug, or if the shipper made a poor judgement call and added non-original/repaired parts. All I know is this is not acceptable.To be fair, the product itself, if nothing was damaged or it had its original parts, would have been a solid piece along with easy directions. This has really left a sour taste in my mouth, but I have emailed the shipper and am hoping they will either fully refund me or send me an entirely new set with "original" and not "like new" pieces. I will update this review once I have some feedback from the seller. I can say that the last time I emailed them (when I first received the package) about my concern of the missing companion set, they emailed be back the same day to inform me they were in the box so I am hopeful they will respond to my email quickly.
easel well worth the money!!! . My husband and I bought this easel for our 5yr old daughter for Christmas. We are very pleased with how durable it is made, and the trays on both sides make it very easy for her to use paints or crayons. It also has clips which hold the paper in place, they thought of everything!!!!! Did I mention the paint containers are SPILL PROOF!!!!! She loves this and was painting into the night on Christmas night. The easel and bundle pack are worth every penny and we will get many years of enjoyment from it!!!!
LOVE IT . Great toy - have been using for years - can unscrew and slide it into toy closet - then get it out when kids want to paint, color, etc! The additional paint and chalk is awesome - Santa Clause scored big with this gift!
Awesome Christmas present . I love this easel! Not only is built well, it comes with everything you need. The paint cups are designed so there is no spillage. The chalkboard is great and the dry erase board is fun too. My son loves to draw pictures for us and act like a teacher and conduct his class from his board. I ended up buying extra markers for different colors, the easel comes with only a blue one. Great gift, highly recommended!
Great Gift! . I bought this for my daughter last Christmas and have not been disappointed! My daughter loves it and uses it almost every day. The spill proof paint cups are great and have prevented so many disasters! Very easy to assemle and very durable! Definitely worth the money, would recommend this product to anyone!
Feature Melissa & Doug Deluxe Standing Easel & Companion Supply Set Bundle
- 4 colorful clips
- Extra large chalk tray
- Sturdy paint tray with cup holders
- Recommended for ages 3 and up
- Dimensions: 25 x 25 x 45 inches
Product Details
EAN : 0022791658888UPC : 500772028726
MPN : 1282-2
Brand : Melissa & Doug
Weight : 17 pounds
Height : 6 inches
Length : 29 inches
Width : 25 inches
Binding : Toy
Manufacturer : Melissa and Doug
Model : 1282-2
Publisher : Melissa and Doug
SKU : MADEASELKIT3
Studio : Melissa and Doug
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Where To Buy
You can buy Melissa & Doug Deluxe Standing Easel & Companion Supply Set Bundle on Amazon . Click here to Read More
